Delivery & Return
Free delivery available on all products. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Invicta Technologies offers ideal shipping methods to suit every requirement. Whether you're looking for a cost-effective option via Royal Mail or Standard Parcel Post, faster delivery through DPD or Evri, or especially reliable and secure service by a specialised freight courier, we’ve got you covered. You can also choose to collect your order in person from our store if you prefer.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
Exchange or Return of Goods
At Invicta Technologies, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you have the right to return or exchange your items within 14 days of receiving your goods, in accordance with your statutory consumer rights for distance selling.
Right to Cancel
If the item is in good condition and you no longer wish to keep it, you may request to cancel your order within 14 days of delivery. To exercise your right to cancel, simply contact us via email or our online returns form, quoting your order number and reason for return. You are not required to provide a specific reason for cancelling, though we always welcome feedback to help us improve.
Condition of Returned Goods
To be eligible for a full refund, products must be returned in their original condition, including all original packaging, accessories, manuals, and any free gifts received with the item.
We understand that you may need to open the packaging to inspect or test the product. If the product has been unpacked or lightly used to check its functionality, this will not affect your right to return it, although a partial deduction may apply if the value is deemed to have been reduced due to handling beyond what is necessary to establish its nature, characteristics, or functioning.
Damaged or Faulty Items
If the item arrives damaged, defective, or becomes faulty through no fault of the customer, you remain entitled to return it under our standard returns policy. In such cases, you may be offered a replacement, repair, or full refund. Please notify us as soon as possible, ideally within 48 hours of delivery, along with photos of the damage where applicable.
Exemptions
Some goods may be exempt from return or cancellation, such as:
Products that are made to order or personalised.
Sealed items that are not suitable for return due to health protection or hygiene reasons, if unsealed after delivery.
Software, digital content or download codes, once redeemed or accessed.
- fully equipped equipment;
- a receipt proving the fact of purchase in theInvicta Technologies online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation.
How to Return
To initiate a return:
Contact our customer service team with your order number.
We will provide instructions for returning your item.
Package the item securely and send it using a tracked service for your protection.
Please note that return shipping costs are the responsibility of the customer unless the item is faulty or sent in error.
FAQs
We’re sorry to hear your order hasn’t arrived yet — let’s get it sorted.
Once your order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow your parcel's journey. Can’t find the email? Be sure to check your spam or junk folder just in case.
If your tracking shows a delay, please allow a little extra time, especially during busy periods. Still haven’t received your item? No problem — just drop us an email at [email protected] with your order number, and our support team will look into it right away.
We’re here to help every step of the way.
Delivery services do not operate on UK public holidays, so any orders placed around these dates may experience slight delays.
We always do our best to dispatch your order as quickly as possible, but if your estimated delivery date falls on a bank holiday, your parcel will usually arrive the next working day.
If you need your order urgently around a public holiday, feel free to email us at [email protected] and we’ll do our best to help you choose the fastest available option.
Yes – we deliver across the UK!
To check if we deliver to your specific postcode, simply enter your address during checkout. If there are any delivery restrictions or additional charges for your area, you’ll be notified before placing your order.
Still unsure? Drop us a message at [email protected] with your postcode, and our team will be happy to confirm delivery options for your location.
Next-day delivery is available on selected items only.
Eligible products will have the next-day delivery option clearly shown at checkout. Please note that cut-off times apply, and orders must be placed before the deadline to qualify.
If your order includes multiple items, and only some are eligible, the next-day option may not apply to the entire order.
Got questions or need your order urgently? Contact us at [email protected] — we’re happy to help you find the fastest shipping option available.
n most cases, yes, someone will need to be present to sign for the delivery — especially for high-value or tracked items.
If you're not available, the courier may:
Leave your parcel with a neighbour or in a safe place (if you’ve given permission),
Leave a calling card with instructions to rearrange delivery or collect from a local depot.
Some items may not require a signature, depending on the shipping method and courier. If you're unsure, feel free to contact us at [email protected], and we’ll let you know what to expect for your order.
Need a Help?
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Email: [email protected]